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AGS PRO: Spotting Thieves, Appraisal Process, and Omni-Channel Model

AGS PRO Final
Did you know that AGS PRO provides 24/7, on-demand access to a variety of educational resources from industry experts—for free? Take a look at what we’ve recently added!

Distraction Thieves: How to Spot Them, How to Stop Them

By The Zing Report

Distraction thieves are criminals who use tactics of distraction to draw the attention of store employees away from a theft perpetrated by themselves or someone they’re partnering with.

In this article from The Zing Report, you will learn helpful tips to spot these types of perpetrators.

The Appraiser’s Corner

By Joel Hassler, ICGA and CGA Instructor, Von Hasle Jewelry Advisers

What goes into the appraisal process for clients? More than one might realize. Joel Hassler, ICGA, discusses his experience.

The Omni-Channel Retailer

By Ross Cockerham, Punchmark

Ross Cockerham from Punchmark uncovers best practices that support the omni-channel model. The goal is to help you strengthen the connection between your website and store, improve your overall customer experience, increase in-store and online sales, and make your operations more efficient.

Have Content? Submit it for AGS PRO!

Establish yourself as a thought leader by submitting content to be featured in AGS PRO! We’re accepting articles, videos, webinars, white papers, and more, on the following topics:

  • Appraising
  • Business management
  • Diversity, Equity, and Inclusion (DEI)
  • Gemology
  • Jewelry manufacturing/design
  • Legal and compliance
  • Marketing
  • Products and services
  • Sales
  • Technology
  • Watches

To submit content for consideration, !